Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how we process and deliver orders. Please read carefully before making a purchase.

1. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Methods & Delivery Time

We work with trusted shipping carriers to ensure timely delivery. Estimated delivery times:

Standard Shipping (U.S.): 5–7 business days
Express Shipping (U.S.): 2–3 business days
International Shipping: 7–14 business days (depending on location and customs clearance)

Note: Delivery times are estimates and may vary due to factors beyond our control, such as weather, customs delays, or carrier disruptions.

3. Shipping Rates

Shipping charges are calculated at checkout based on destination and shipping method.
Free shipping promotions (if available) will be displayed during checkout.

4. International Shipping & Customs

We ship to selected international destinations.
Customers are responsible for any applicable customs duties, taxes, or import fees.
Some pharmaceutical or healthcare products may be restricted in certain countries. It is the buyer’s responsibility to ensure compliance with local regulations before placing an order.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. Please allow up to 24 hours for the tracking information to update.

6. Delayed or Lost Shipments

While we do our best to ensure timely delivery, delays may occur due to carrier issues or customs inspections. If your order is significantly delayed, please contact our customer support team.

7. Incorrect Shipping Policy Information

Customers are responsible for providing accurate shipping details. We are not liable for delays or losses caused by incorrect or incomplete addresses.

8. Restricted Items

Some medications or health-related products may have shipping restrictions based on federal, state, or international laws. Orders containing restricted items may be canceled.